1. Information We Collect
We collect all types of information that may be useful in providing relevant, sustainably available, and progressively improved services. This includes:
Personal Information: We generally collect necessary and reasonable information when hiring a tour or travel service, such as full name, email, phone number for booking, and travel payment.
Travel Information: Some data concerns your transportation details, such as pick-up and drop-off locations, your route, and any preferences that allow riders to personalize the trip.
Device information: We also collect information about the technical device used to access the website: IP address, type and version of your browser, operating system and country of use to improve the performance and functionality of the website.
Cookies and Tracking Technologies: We collect and store cookies and other tracking devices to track overall website activity and other related preferences.
2. How we use your information
We use the information collected for purposes essential to our operations and customer experience, including:
Service Provision: We use your and/or your travel companion’s personal information and travel details to make reservations, process payments, and provide you with important information about your reservation.
Service Improvement: The information we collect helps us refine the services we offer, increase the efficiency of the website, and improve the customer experience.
Marketing and Promotions: Of course, if you want, you can agree to receive promotional messages from us or receive information about our services and products. Please note that you may opt out of these communications at any time.
Safety and Security: Your information is used to detect, prevent, and respond to security incidents, fraud, and misuse of our services and/or products.
Legal Compliance: There may be times when we need to use your information to meet legal obligations or fulfill lawful requests from various authorities.
3. Sharing Your Information
We respect your privacy and will only share your information in limited circumstances as outlined below:
Service Providers: We provide necessary information about customers to third party service providers who assist in the operation of the Website, payment related services and travel services. These partners are bound by non-disclosure agreements.
Legal Obligations: We are required by law to disclose information, to protect our own or a third party’s rights, or to protect the public interest.
Business Transfers: Regarding information sharing, if there is a merger, acquisition, or sale of company assets, your information may be transferred to buyers.
4. Data Retention and Security
In the case of personal information that is no longer necessary for the purposes for which it was collected, we maintain it only for as long as such action is permitted by law. We use security measures to prevent further unauthorized access, alteration, disclosure or destruction of your information.
5. Your Choices
You have specific rights and choices regarding the personal data we collect, such as the right to request, correct, or delete your information. You may also opt out of receiving marketing messages or communications at any time.
6. Contact us
If you have any questions, comments, or further inquiries regarding this Privacy Policy, please contact us.
The current Privacy Policy may be amended and supplemented. You should review it occasionally to learn more about how we protect your privacy.
